We are always happy to hear from our customers and will make every effort to get back to you as soon as possible. Please fill out the form at the bottom of this page.
Contacting us over a holiday period:
Hey, we are here to answer your inquiries between 8.30am - 5.00pm Mon-Fri, so there will be a delay in replying to you outside of these times. We run with light staff over the Holiday periods and there may be up to a 3-day delay for a staff member to respond to your message - please note, some responses may end up in your junk/spam, so have a look at this before getting in contact with us. Our team members are working really hard to get back to you asap. We appreciate your patience.
Short answer is Yes! As long as you follow Amazon’s Return Policy. We have partnered with Amazon in order to leverage their excellent return policies, so you get the best benefits!
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This is made very easy via Amazon! Please Click Here for more information.
Currently, all our stock is warehoused in the USA. But by shopping at Amazon, you’re able to leverage their delivery services to receive our products in Canada and Mexico. More countries will be added to the list, so be sure to check back often, or get in touch with us by filling out the contact form on this page.
Please contact us regarding warranties by filling out the contact form on this page.
Hand wash your Tracker 2200 daypack in cold water using a non-UV brightening laundry detergent. Sport-Wash Detergent is recommended for this purpose. Standard detergents with UV brighteners should be avoided as they can cause a glowing effect that may be visible to game animals such as Deer, Elk, Moose, and others. Rinse the pack thoroughly and allow it to air dry. Avoid dry cleaning. You can rejuvenate the water repellent finish (DWR) on the exterior after several washes if needed.
Ensure the daypack is completely dry before storing to prevent mildew. Store it away from direct heat or light. Hanging it in a closet on a hanger is the best method for long-term storage.