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Tracker 2200 - Hunting Backpack Care

Cleaning Instructions:

 

Hand wash your Tracker 2200 daypack in cold water using a non-UV brightening laundry detergent. Sport-Wash Detergent is recommended for this purpose. Standard detergents with UV brighteners should be avoided as they can cause a glowing effect that may be visible to game animals such as Deer, Elk, Moose, and others. Rinse the pack thoroughly and allow it to air dry. Avoid dry cleaning. You can rejuvenate the water repellent finish (DWR) on the exterior after several washes if needed.

 

Long-Term Storage:

 

Ensure the daypack is completely dry before storing to prevent mildew. Store it away from direct heat or light. Hanging it in a closet on a hanger is the best method for long-term storage.